Our Commitment to You

Looking to return something? Here’s everything you need to know. As a firearms retailer, we have specific procedures in place to ensure both your satisfaction and compliance with federal regulations.

Return Requests One return request per order – no exceptions. Make sure to include everything you want to return in your single submission.

When Can You Return Items?

✓ Wrong Item Received

  • 30 days to return after delivery
  • We’ll cover all shipping costs
  • Must be in factory-new condition
  • Full refund provided

✓ Changed Your Mind?

  • 30 days to return after delivery
  • You cover shipping costs
  • Must be in original, unfired condition
  • 20% restocking fee if item shows minimal use (mounted optics, opened box, etc.)
  • Cannot return heavily used or modified items
  • Send us photos if you’re unsure – we’ll let you know if it qualifies

Delivery Problems

  • Failed deliveries or denied FFL transfers: 20% restocking fee applies
  • Lost/stolen/damaged packages: See our dedicated shipping issues page

Defective Products Work directly with the manufacturer for warranty service. Need help finding their contact info? Let us know. If they don’t offer at least a 30-day warranty, we’ll step in to help.

Items We Cannot Accept Returns On:

  • Ammunition – Federal regulations prohibit returns
  • Firearms – Must inspect at FFL; only wrong model shipments can be returned
  • Tannerite/Explosives – Federal safety regulations prevent returns
  • Aerosols/Liquids/Powders – Hazmat shipping restrictions
  • Flamethrowers – Carrier and safety restrictions

Getting Your Return to Us

  1. Start Here: https://patrioticfirearms.com/returns
  2. Pack It Up
    • Original packaging required
    • Include all parts and paperwork
    • Ship within 14 days of approval
    • Miss the window? Return cancelled, no exceptions
  3. The Wait
    • Up to 10 business days for processing
    • We’ll inspect everything thoroughly
    • Refund goes back to original payment method

Important Notes:

  • Shipping fees and insurance are non-refundable
  • We may limit returns for accounts with excessive requests
  • Photos help us pre-approve returns
  • Reach out if you’re unsure about anything

Questions? Contact our customer service team. We’re here to help make this process as smooth as possible while maintaining compliance with all applicable regulations.